A Lesson From The New York Times on Content

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Nov 24, 2008 by Mark Maier

Seth Godin's Blog features a great analysis of the New York Times and what they could or could have done to remain a powerhouse.  The lessons that we can learn from it can be very valuable as you look at your Radio, Television, or Interactive property.  Just because he is talking about New York doesn't mean you can't apply each of these to your market regardless of size.
Seth lists 6 items that can make or break an effort.....

"1. Use their influence and brand to enable users to spread their content:
Why, precisely, aren't the Zagats guides a NY Times product? Or Yelp? That's a quarter of a billion dollars worth of value that the paper with the most influential restaurant reviews page didn't create. Why didn't they build Wikipedia? Or a platform to influence the way politicians govern?"

"2. Leverage the op-ed page and spread important ideas:
Sure, Tom Friedman and a handful of other columnists have a large reach and influence. But why doesn't the Times have 50 columnists? 500?
Why not view the endless print space online as an opportunity to leverage their core asset? What would happen if the huge team of existing Times editors and writers each interviewed an interesting or important person every day? 5,000 or 10,000 really important interviews every year, each waiting for a sponsor, each finding a relevant audience..."

"3. Build a permission asset:
Times readers are among the most informed cultural consumers in the world. They tend to have money to spend and are eager for new ideas. What an opportunity to build 10 or a 100 or ten thousand silos. Carefully focused free email newsletters, and then blogs, each with an editor and plenty of relevant and useful ads."

"4. Keep score:
The New York Times bestseller list used to matter a great deal. It became a self-fulfilling prophecy, because bookstores discounted and promoted the bestsellers, which helped them sell more.
We still want to know what the bestsellers are, but the Times works hard not to tell us. There are literally a thousand categories of media that people want to know about (top blogs, top DVDs, etc.) and the Times abdicated their ability to keep score, to be the trusted referee and to drive the short head in almost every form of culture."

"5. Stringers:
The Times has always used freelancers and stringers to report and contribute to the paper. But how many? Why doesn't the paper have 10,000 stringers, each with a blog, each angling to be picked up by the central site? You wouldn't have to pay much per story to build a semi-pro cadre of writers and reporters."

"6. Create new platforms for advertisers:
So, what sort of ad-rich, ad-centric media could they build? From directories to pdfs to coupons to promotions, the list is nearly endless."

Now take each of these 6 areas and apply them to your operation and the market and consumers you serve now or could serve in the future with the right content.  I think the exercise is well worth the effort.

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