What Are Consumers Doing On Their Smartphone or Tablet?

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What Are Consumers Doing On Their Smartphone or Tablet?


Jan 23, 2012 by Mark Maier

The Center for Media Research recently released "Mobile Shopping Insights For The Future" and with it some interesting statistics on what people are doing with these devices that effects the Buying Cycle and Pre-Purchase Experience....

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Used Smartphone Or Tablet While Shopping In A Store (multiple answers OK), And:

Action

% of Respondents

Compared prices and purchased from another retailers physical store

40.6%

Compared prices and purchased from another retailers website using my device

25.6%

Compared prices and purchased from another retailers website using my laptop/desktop after leaving the store

23.1%

Compared prices but still purchased from the same retailer

30.6%

Compared prices and purchased from the same retailers website using my device

13.3%

Compared prices and purchased from the same retailers website using my laptop/desktop after leaving the store

13.3%

Requested a price match

26.4%

 Checked in for a discount

26.7%

Read product reviews to decide between products

5.8%

Scanned a QR code to get more information about a product

29.7%

Source: Prosper Mobile Insights, Mobile Survey, December 2011 (totals may be greater than 100% because the respondents can select more than one answer)

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