Turn Your Creative Department Into New Business Recruitment

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Turn Your Creative Department Into New Business Recruitment


May 14, 2009 by Mark Maier

If you are looking for ways to gather new business or expand what is available by working your production department and sales department harder and smarter, look to "WCBS Turns Print, Web Ads Into TV Spots" and modify the concept to your own market....

"Reaching out to clients that typically have not advertised on television, Dunn's retooled creative services department pre-produces spots from ads they see in the newspaper, on the Web, even on signage at hockey games. The salespeople at the CBS O&O then bring the commercials on their sales calls, and tell prospective customers that all they have to do is sign up to have the ads run. ?We want to give the sales department as much ammunition as possible,? says VP of Creative Services Bruce Erik Brauer.

Known as Print to Motion, the campaign was hatched last summer in a meeting between Dunn and Brauer. Station business was ailing, and the stock market was beginning its precipitous drop. Dunn felt he needed to drastically rethink the way the station conducted business?and better engineer sales to bring new clients to television. ?New business is such an important part of the business,? he says. ?I said, 'What can we do to get it to the next level?'?

So how hard is it to make the transformation?  How quickly was the turnaround for the Creative Department?

"He challenged Brauer to turn a print ad for a local bank into a TV spot. Brauer said, ?Time me.? Tooling around with the graphics and voice talent at his disposal, Brauer cranked out a broadcast-worthy ad in 27 minutes.

Encouraged by the revenue prospects, Dunn added sales responsibilities to creative services, instead of the department concentrating solely on promotions. The first few weeks were difficult as staffers trained for their new roles. ?It's tough to change the culture,? Dunn points out. ?It took a while to break the barriers down.?

Brauer says his department eventually warmed to the idea of taking on new responsibilities and tapping another section of their brains. Since the program launched, creative services has created a batch of spots numbering ?in the hundreds,? Brauer says, and Dunn adds that sales has closed on about 75% of them. WCBS managers see the new department as an in-house agency?capable of creating not only spots, but Websites and even business cards, too.

Brauer employs storyboards, a stash of about 9,000 graphic images, and a voiceover agency to create the commercials, and often goes along on sales calls. He says the spots may not win creative awards, but the typical viewer would never know they were produced at the station, not at a pricey agency. ?They're clean, they're legible and they're free,? he says."

This will work for Radio, Television, and Interactive and it is a great way to build new business.


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