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Dec 28, 2011 by Mark MaierPrimary Values of Marketing Channels (% of Respondents) | | % of Respondents Considering Valuable | Marketing Channel | Email | Social | Mobile | Awareness building | 51% | 64% | 29% | New customer acquisition | 38 | 36 | 23 | Customer loyalty and retention | 67 | 48 | 35 | Reach new audiences | 26 | 44 | 29 | Driving revenue | 44 | 14 | 26 | Lead generation (B2B) | 29 | 19 | 12 | Not sure | 3 | 11 | 24 | Source: Strongmail, November 2011 |
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