Gamification, Polls & Surveys Can Provide The Answers You Are Looking For.

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May 24, 2018 by Mark Maier

I am a big fan of Second Street and their Polls, Surveys, Ballots and Sweepstakes as they all have the opportunity to gather leads through Email opt-ins but also gather data from entries as they ask a few questions that can really help determine how "hot" a lead is or what they really want because someone asked...  

"Want to know what consumers prefer? Just ask.

Just. Ask.

All the Facebook-induced turmoil has many data players in the advertising space — those operating outside of the declared data realm — keeping quiet for the moment. After all, Facebook and Cambridge Analytica aren’t the only companies out there that know more about consumers than consumers think they do. There’s a general unspoken consensus that if no one makes any sudden moves, all of this scrutiny of industry practices will fade into yesterday’s headlines.

But a tipping point has been reached, and consumers are tired. People want to know what companies know about them. They want to know what’s being done with that information. 

It seems almost absurd that an entire industry has sprung up around a process of glorified guesswork. Advertisers love guessing. They love leering at consumers around corners, with cameras, and using trackers online. They love guessing and making complex statistical models to group and assume profile data about consumers. But with modern media like mobile, there are new interaction rules. You are actually allowed to ask. And consumers want to answer — so long as you’re polite, rewarding and bring value to them.

Consumers are more than happy to answer questions about themselves when they know who’s asking and why. Many companies are just afraid to ask. It’s like being at a bar and never having a conversation with anyone to see if they’re single and interested in getting to know you. Instead, you just sit there by yourself and make observations, never engaging to see if your assumptions are correct. Why not just ask? 

In the mobile world, “asking” can take any number of shapes. Polls, (short) surveys, quizzes, gamification — the list goes on. The important part is that marketers and data firms look to create a clear, obvious value exchange. The stakes don’t have to be high to find a willing audience. And the beauty of it is that the data obtained through such a value exchange is real. It’s meaningful. And when that information is used at a later date to better communicate with an individual, they’re not going to wonder how it was obtained. 

Cambridge Analytica and the subsequent fallout is yielding many lessons for the ad industry. One of the biggest is a lesson everyone should have known all along. If you want to know something about someone, just ask."

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